I forgot my password, how can I reset it?

To reset your password, please follow the steps below:

1. Open Qawn App
2. Tap on "Forgot your password?"
3.  Do the video selfie
4. Enter the code you've received on your phone number
5. Enter your new password
6. Tap on "Save Password"

You can now use your new password to sign in.

If you have changed your phone number and you don't have the old one, follow the steps below:

1. Open Qawn App
2. Tap on "Forgot your password?"
3. Tap on "Update Phone Number"
4. Tap on "Change Phone Number"
5. Enter your new phone number
6. Enter the code you've received on your new phone number
7. Enter your identification number. That can be your Jordanian national ID if you are Jordanian or your identification number if you are not Jordanian.
8.  Do the video selfie
9. Enter your new password
10. Tap on "Save Password"

Now, it's time to review your updates by our team. This may take up to 48 hours, and you’ll receive a notification once it’s complete.

If your account is still under review, follow the steps below:

1. Open Qawn App
2. Tap on "Forgot your password?"
3. Enter the code you've received on your phone number
4. Enter your new password
5. Tap on "Save Password"

You can now use your new password to sign in.