Home

Back to home

Home

Qawn Personal

Qawn Personal

Your social banking innovation

General

What does 'Social Payments' mean?

What is Qawn app?

How secure is Qawn App?

Who can open a Qawn account?

Can non-Jordanians create Qawn accounts?

Can military ID holders open a Qawn account?

What is FATCA?

How do I download Qawn app?

What is the difference between Qawn and CliQ?

How can I get Help?

How to detect and report a fake email or website that is pretending to be Qawn?

Where can I view my account balance?

How to withdraw money from my account?

Can I use my Qawn IBAN to receive transfers?

Does Qawn support apple Pay & Google Pay?

How will I know if I’ve received a bank transfer?

How do I receive bank transfers using my IBAN?

Can I send bank transfers from my Qawn account?

Can I withdraw cash directly from a Jordan Ahli Bank branch?

Is there a minimum withdrawal amount at the bank branch?

Is there a maximum withdrawal amount at the bank branch?

Why does it say my password is incorrect?

See more

Pay Bills

How to pay bills through Qawn?

Can I pay my bill partially?

How to view bill details?

How can I edit my bill nickname?

Can I pay someone else's bill?

Can I delete a registered bill?

See more

Qawn Card

What is Qawn's digital debit card?

How to get my Qawn digital card?

Where can I find my digital card info?

What is the Qawn Physical Card?

Are there any specific requirements to issue a physical card?

Is there a fee for issuing a physical card?

How can I issue a physical card?

What is Tap to Pay?

How to pay at stores using Tap to Pay service?

How can I link my Qawn Card to Tap to Pay service?

What should I do if I lose my physical card?

How can I add my card to Apple wallet?

How to pay at stores using Apple Pay service?

Can I reactivate deleted cards?

Can I add my card again if I remove it from Apple Wallet?

On how many devices can I add my card to Apple Wallet?

Can I view my card transactions?

I made a payment at a shop. The terminal said "Declined," but my phone showed a tick with "Done." Did the transaction go through?

How can I freeze my card if I lose my phone?

How can I add my card to Google Wallet?

How can I pay via Google Pay?

Can I replace the digital card only?

Can I replace only the physical card?

Are there fees for replacing the digital card?

How can I replace my card?

See more

Referrals & Rewards

What are Qawn Qs?

How to convert my Qawn Qs into money?

Will I get Qawn Qs for every transaction I make?

How can I invite a friend to Qawn?

What are the benefits or rewards of inviting someone to Qawn?

Is there a limit to the number of times you can invite the same friend to Qawn?

See more

Scan to Pay

What is Scan to Pay?

How can I use "Scan to Pay"?

CliQ Service

What is CliQ?

Who can benefit from CliQ services?

Are there any fees when receiving my salary through CliQ?

Are there any fees on CliQ transfers?

How can I create a CliQ alias?

How can I transfer money using CliQ?

Can I send a CliQ payment to someone who is not a Qawn contact?

Can I send or receive money through CliQ from outside Jordan?

Can I use CliQ for international transfers, and which currencies are supported for transfer?

I sent a CliQ transfer to the wrong person. What should I do?

What should I do if the amount I transferred via CliQ has not been received by the recipient?

If I delete my account, will my CliQ alias remain linked with Qawn?

See more

Chat to pay

What is Chat to Pay?

How can I sync my contacts?

How can I add a new contact to Qawn?

Can I search for a specific contact?

How much does it cost to send payments to a Qawn contact?

Can I track my transactions history?

What is Group Chat?

Is there a limit on how many members can be added to a group?

How can I create a group chat?

Can I add someone to the group chat if they don’t have a Qawn account?

See more

My Account

How can I create a Qawn bank account?

What documents do I need to open a Qawn account?

Do I have to be living in Jordan to create a Qawn bank account?

Can I continue opening my bank account on another device?

Why is my account under review?

How long does it take to activate my account?

I forgot my password, how can I reset it?

Can I change the language of Qawn app?

How can I top up my account?

Can I transfer my salary to my Qawn account?

How can I copy my IBAN?

What happens if I tap on "Become a Merchant"?

Where can I view my transaction history?

Can I create a Qawn account to a friend using my mobile phone?

Can I use a different mobile phone to sign in to my Qawn account?

How can I delete my Qawn account?

Can I update the phone number linked to my Qawn account?

I got a notification about a sign-in attempt. What does that mean?

What happens if I try to sign in from a new phone?

What is a registered device?

What should I do if I don’t have my old phone with me?

How many devices can I use to access my account?

How to remove a registered device?

How to deposit money into my account?

See more

Shops

How can I buy a gift card through Qawn?

Are the gift cards subject to sales tax?

Can I change the country of a gift card after purchasing it?

Can I return or exchange a gift card after purchasing it?

Discounts and Offers

Where can I find the discounts available on Qawn?

Do discounts have an expiration date?

How do I redeem a discount?

Do I need a promo code to apply a discount?

Qawn AI

What is Qawn AI?

What can I use Qawn AI for?

How do I ask Qawn AI a question?

Why isn’t Qawn AI responding to my question?

Does Qawn AI have access to my personal or financial information?

See more