Qawn Knowledge base

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Qawn Knowledge base

Qawn Personal

Qawn Personal

Your social banking innovation

General

What does 'Social Payments' mean?

What is Qawn app?

How secure is Qawn App?

Who can open a Qawn account?

Can non-Jordanians create Qawn accounts?

Can military ID holders open a Qawn account?

What is FATCA?

How do I download Qawn app?

What is the difference between Qawn and CliQ?

How can I get Help?

How to detect and report a fake email or website that is pretending to be Qawn?

Where can I view my account balance?

How to withdraw money from my account?

Can I use my Qawn IBAN to receive transfers?

Does Qawn support apple Pay & Google Pay?

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Pay Bills

How to pay bills through Qawn?

Can I pay my bill partially?

How to view bill details?

How can I edit my bill nickname?

Can I pay someone else's bill?

Can I delete a registered bill?

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Qawn Card

What is Qawn's digital debit card?

How to get my Qawn digital card?

Where can I find my digital card info?

What is the Qawn Physical Card?

Are there any specific requirements to issue a physical card?

Is there a fee for issuing a physical card?

How can I issue a physical card?

What is Tap to Pay?

How to pay at stores using Tap to Pay service?

How can I link my Qawn Card to Tap to Pay service?

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Referrals & Rewards

What are Qawn Qs?

How to convert my Qawn Qs into money?

Will I get Qawn Qs for every transaction I make?

How can I invite a friend to Qawn?

What are the benefits or rewards of inviting someone to Qawn?

Is there a limit to the number of times you can invite the same friend to Qawn?

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Scan to Pay

What is Scan to Pay?

How can I use "Scan to Pay"?

CliQ Service

What is CliQ?

Who can benefit from CliQ services?

Are there any fees on CliQ transfers?

How can I create a CliQ alias?

How can I transfer money using CliQ?

Can I send a CliQ payment to someone who is not a Qawn contact?

Can I send or receive money through CliQ from outside Jordan?

Can I use CliQ for international transfers, and which currencies are supported for transfer?

I sent a CliQ transfer to the wrong person. What should I do?

What should I do if the amount I transferred via CliQ has not been received by the recipient?

If I delete my account, will my CliQ alias remain linked with Qawn?

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Chat to pay

What is Chat to Pay?

How can I sync my contacts?

How can I add a new contact to Qawn?

Can I search for a specific contact?

How much does it cost to send payments to a Qawn contact?

Can I track my transactions history?

What is Group Chat?

Is there a limit on how many members can be added to a group?

Can I add someone to the group chat if they don’t have a Qawn account?

How can I create a group chat?

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My Account

How can I create a Qawn bank account?

What documents do I need to open a Qawn account?

Do I have to be living in Jordan to create a Qawn bank account?

Can I continue opening my bank account on another device?

Why is my account under review?

How long does it take to activate my account?

I forgot my password, how can I reset it?

Can I change the language of Qawn app?

How can I top up my account?

Can I transfer my salary to my Qawn account?

How can I copy my IBAN?

What happens if I tap on "Become a Merchant"?

Where can I view my transaction history?

Can I create a Qawn account to a friend using my mobile phone?

Can I use a different mobile phone to sign in to my Qawn account?

How can I delete my Qawn account?

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Shops

How can I buy a gift card through Qawn?

Are the gift cards subject to sales tax?

Can I change the country of a gift card after purchasing it?

Can I return or exchange a gift card after purchasing it?